Work on what matters to you, and you’ll never get bored. What’s funny about that statement? It’s true. If you feel you have a mission in this life, you never get bored. You never run out of thoughts and ideas about it. So, the best thing to do is focus on it. You remain excited….
What does it mean to go above and beyond? What do you have to do for your clients for them to think you’ve done it? I loved getting this note from one of my clients. But it got me thinking. What does it take? Certainly, it takes doing the job really well. It also takes…
Credible Authority and Trust: Two critical aspects of building successful long-term client relationships Here’s the truth. To build these successful relationships, you have to be a credible expert, and you must have their trust. First, you have to establish yourself as a credible authority with potential clients. When meeting with them for the first time,…
The CHI Five-Step Success Process. Write down five things you love doing. Circle the ones you’re really good at. Figure out which of these will allow you to serve the most people. Tell your story and find the people who want what you offer. Go all in on that one and don’t let anything stop…
Imagine you’re riding from the first to the twelfth floor with your dream client or customer! You have ten to twelve seconds to inspire them to work with you or at least to want to know more. You’ve honed your pitch to be just one or two sentences. And you’re ready anytime you run across…
Finance and selling without being sales-y with Eric Henning Episode 149. Eric Henning, the host of The Financial Wizard podcast joined me on this week’s show. He dropped wisdom on how to sell without feeling “sales-y.” He delved into the philosophy of selling. Also, he outlined the mindset of successful salespeople who serve their customers best….
In today’s Self-made Creative podcast episode, I detail the way in which the New York subway can help Customer Relations for business people. Take a listen to find out the crucial steps they have taken and once you also can take to improve how you communicate, relate, and do business with existing and new customers….
Wow. I just traveled back to 1988. An old boss, from that long ago, showed up in my, “people you may know,” suggestions on Twitter. I haven’t spoken to him in decades. He’s a terrific guy. He always had great ideas. The company at which I worked for him, conducted public records research on philanthropic…