RTFM: my lesson on flexibility in customer service and in life

Flexibility – its importance in customer service and in life Episode20180601 In today’s Self-Made Creative podcast episode, I explore flexibility and reading that freaking manual. I touch on subjects such as a Rocketbook Notebooks, martial arts, and how they impact creativity and Customer Relations. If you know someone who would benefit from learning from my…

A success equation

Today’s Show Up! Journal power words: I love the free-write portion of my journaling in the morning. The realizations sometimes come fast. And sometimes they knock me on the noggin and go, “Yeah, we’ve been trying to tell you this for the last 35 years.”  The temptation to burn out rather than fade away can…