How to Handle Huge Communication Failures with Ease and Grace

What to do when there’s no communication common ground

Sometimes, despite your best efforts, communication fails. For example, the person you’re trying to communicate with devolves into screaming within the first sentence. When this happens, when they threaten to turn violent, you have to realize, normal techniques of communication won’t work. In those cases, you have have the presence of mind to remove yourself gracefully from the situation and then take care of yourself. What can you do to do that?

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