Last night, I had the privilege of working with some dedicated people to help them beat their fears of public speaking. We worked together at the flagship Microsoft Store on Fifth Avenue in New York City. I’m super grateful to Mel and Angelina at the Microsoft store for being such gracious hosts. (I also have…
Credible Authority and Trust: Two critical aspects of building successful long-term client relationships Here’s the truth. To build these successful relationships, you have to be a credible expert, and you must have their trust. First, you have to establish yourself as a credible authority with potential clients. When meeting with them for the first time,…
I’m prepping for a couple of speeches I’m giving at upcoming NACE and PCMA meetings. As part of this work, I’m going in-depth on the word “no.” Have you made friends with “no?” For many of us, it’s a tough word to hear. And we must get used to it in order to listen to…
Business networking benefits your business and your career critical ways. First, you gain the chance to meet others in your field. Some of the people you meet at networking events might be eventual mentors or business partners. At the least, you will become a face and name they recognize. Since we tend to want to…
The CHI Five-Step Success Process. Write down five things you love doing. Circle the ones you’re really good at. Figure out which of these will allow you to serve the most people. Tell your story and find the people who want what you offer. Go all in on that one and don’t let anything stop…