How to Add Value Like You’re Readhing Your Clients’ Minds Are you having trouble reaching out and adding value to your clients on social media? Imagine if you could answer your clients’ exact questions. What would it look like if you were their go-to person on what you do? Here’s how to do it. Read…
Lead Your Team Right How Can You Lead When You’re Not Sure Who Your Team Members Are? As a leader, you want to lead your team right. You want to serve your team. But how do you do it if you’re not sure who they are and what they need in order to succeed? Each…
I’m prepping for a couple of speeches I’m giving at upcoming NACE and PCMA meetings. As part of this work, I’m going in-depth on the word “no.” Have you made friends with “no?” For many of us, it’s a tough word to hear. And we must get used to it in order to listen to…
Imagine you’re riding from the first to the twelfth floor with your dream client or customer! You have ten to twelve seconds to inspire them to work with you or at least to want to know more. You’ve honed your pitch to be just one or two sentences. And you’re ready anytime you run across…
This weekend I visited my best friend for Easter. It’s one of the last times I’ll see them for a while since we’re moving to New York. While there, I asked my friend’s nine-year-old daughter a question that brought home to me why kindness matters. Me: Sarah, do you want to come to New York…
Teaching the physicality of negotiation techniques. It’s an overlooked but crucial skill set. Little known fact: if you walk towards someone with your hand extended, they will take it even if they have no other reason to (depending on their culture). We are social creatures. When someone extends themselves to us, we want to reciprocate….
Even When It Sucks, Always Tell Yourself The Truth It’s not easy, but we have to don’t we? That’s the trouble with wanting to live a more truthful life. You can’t hide your head in the sand from something when that something lives in your head to begin with. Eventually, you’ve got to tell yourself…
Do This To Immediately Improve Your Personal and Business Relationships In all our relationships, we need to know how others are feeling. This image shows how you can tell what a cat is feeling. Don’t you wish we had the same kind of poster to guide us on how people are feeling? ???? I’m usually of…
The “Intercourse” of Communication and How to do it Right Here’s a question that I’ve been pondering recently. How is communication just like intercourse? I know, right? But bear with me. Here’s the thing about this. Communication is a give-and-take some, but sometimes one person gets a little bit more and sometimes the other person…